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Customer Support
You have the right to know the status of your device!
Customer Support
Get updates of the status
of your devices
If you need further assistance:
Call us:
USA: +1 212 4610678
COLOMBIA: +57 1 9157117
  • Sunday calls are available intermittently.
  • Leave us a message and a representative will reach out to you as soon as possible.
Email Us:
We look forward to helping you with your inquiry. Send us an email so we can reply as quickly as possible!
Live chat:
Email Address
Franchise

Our live chat system is available from 8am – 10pm, Mon-Sat for a faster support. Send us a message and a representative will assist you as soon as possible.
Visit a Fix Phone Center™:
If you have question regarding of a repair, visit the nearest Fix Phone Center™!
Got any questions?
FAQS
Check our frequently asked page and and the right answers.